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Forum Discussion
BR500 VPN Router/Firewall - 'More than one port is down(Ports disabled due to loop)'
I'm receiving Critical Alerts that my BR500 VPN Router is 'More than one port is down(Ports disabled due to loop)' and it is disconnected from my Insight Cloud Portal and Mobile Insight App. However...
Hello,
Where is the error "port is down(Ports disabled due to loop)" reporting from? Is it reporting from the Insight web GUI or from the BR500 local interface? You stated the issues began after adding a VPN user. Was it when the user tried to connect with the Insight VPN client? Has a support case been opened on these issues?
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