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RBR50 shutting down LAN wired ports
Hi,
My setup has been working for months like this and only last weekend i have started to see problems.
My internet is connected to the router of the provider who passes it through to the RBR50. From there i have a cable connecting a Moca (Internet over coax) adapter going to an Orbi satelite upstairs. Reception up there is poor and this setup provides a stable 1G connection. The Moca adapter (Hirschmann brand) does the same thing on the other side - it connects to a coax cable and then connects the Orbi. To the network the adapter is transparent.
Last saturday evening the connection to all of my wired clients and to clients connected wirelessly to the upstairs Orbi completely dropped. I did a few restarts and eventually got it working without finding the root cause.
Yesterday the same thing happened again. When i disconnected the cable from the Moca adapter all the other ports came up again almost instantly.
While the cause clearly seems to be the adapter - i am wondering what is causing the Orbi to shut down ALL ports. Is there something in the DEBUG logs i can look for ?
OS version V2.5.2.4
Thank you !
The Powerline adapters arrived and are currently working - fingers crossed it stays that way. I can always play around with the Moca's later to see if they are somehow faulty.
24 Replies
I found this a couple of times in the soap agent log:
{2020-12-22 16:28:43}[agent.c:1108] kill last soapclient pid 1018 is 0
{2020-12-22 16:28:43}[agent.c:403] satellite 38:94:ED:BE:XX:XX disconnect
{2020-12-22 16:37:24}[agent.c:1130] config check start, config is satellite, delimiters is
{2020-12-22 16:37:24}[agent.c:1134] config satellite1 is 28:80:88:FC:XX:XX 192.168.1.19 RBS50 5LT29XXXXXXXX -74 V2.5.2.4 1 28:80:88:FB:50:A9 5GHz 2
{2020-12-22 16:37:24}[agent.c:1134] config satellite2 is 38:94:ED:BE:XX:XX 192.168.1.13 RBS50 5PV198XXXXXX -100 V2.5.2.4 1 28:80:88:FB:50:A9 5GHz 0
{2020-12-22 16:37:24}[agent.c:1134] config satellite3 is
{2020-12-22 16:44:52}[agent.c:472] SOAP AGENT: update acl config, run AccessControl to sync to all satellite
{2020-12-22 16:44:52}[agent.c:517] satellite 38:94:ED:BE:XX:XX reconnectGoogle doesnt give me anything and the log also does not tell me about the disconnected wired ports. Satelite 2 is the one connected via Moca.
What mode is your ISP modem working in? Router or Modem?
I would remove these moca adapters and try the RBS wirelessly connected to see if the RBS works ok.
Also you might revert back to v16, Ive found that v4 and follow on version of FW cause problems with ethernet connected RBS.
- The ISP device is working as a modem.
Without the Moca’s it works but the connection to the RBS is very bad.Sounds like the Moca adapters are the problem...Any chance of running a Cat6 lan cable instead out the remote RBS?
I've been having the exact same issue for about the same exact time frame. I do not own anything MoCA related, but this has been driving me crazy.
My system consists of a RBR50 at one end of my place, with an 8-port unmanaged switch behind it. That switch is wired with Cat6 ethernet cable to a RBS50 at the other end which has another 8-port unmanaged switch behind it. This has worked perfectly for literally 2 years until about a week ago.
I've tried every firmware branch. I was originally on 2.5.2.4, but I've tried 2.5.1.16, 2.6.1.40, 2.7.0.70, 2.7.1.60, and now also 2.7.2.102. I've even tried the Voxel firmware. And before anyone asks, I have factory reset on most of these, which has been a real pain in the butt.
I've also swapped out both switches. Didn't fix it.
The only thing I can think of is that it maybe seems to be tied to either my Philips Hue Bridge (v2, the square one) or my Samsung SmartThings Hub (also v2). It might be a placebo but it feels more stable when I disconnect both of those. Is there any chance the OP has either of those as well?
- Hi!
I also have a hue bridge v2 and a unmanaged switch.
Though i never suspected them of being part of the problem. What is the Mfr and model# of the ethernet switch in the configuration?
jhoff80 wrote:I've been having the exact same issue for about the same exact time frame. I do not own anything MoCA related, but this has been driving me crazy.
My system consists of a RBR50 at one end of my place, with an 8-port unmanaged switch behind it. That switch is wired with Cat6 ethernet cable to a RBS50 at the other end which has another 8-port unmanaged switch behind it. This has worked perfectly for literally 2 years until about a week ago.
I've tried every firmware branch. I was originally on 2.5.2.4, but I've tried 2.5.1.16, 2.6.1.40, 2.7.0.70, 2.7.1.60, and now also 2.7.2.102. I've even tried the Voxel firmware. And before anyone asks, I have factory reset on most of these, which has been a real pain in the butt.
I've also swapped out both switches. Didn't fix it.
The only thing I can think of is that it maybe seems to be tied to either my Philips Hue Bridge (v2, the square one) or my Samsung SmartThings Hub (also v2). It might be a placebo but it feels more stable when I disconnect both of those. Is there any chance the OP has either of those as well?
Currently, two TP-Link TL-SG108 switches.
Previously though, a Netgear GS108 at the 'far' end after the RBS50, and a Monoprice one at the near after the RBR50.
As mentioned, worked completely perfectly about two weeks ago. Since the Hue bridge is a common factor, I'm going to plug back in my SmartThings Hub and leave the Hue bridge unplugged, and see how stable it is with just that.
What's interesting too is that even the network ports directly from the RBR50 die when this happens, not just the ones on the switches.
