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jfalk's avatar
jfalk
Aspirant
Jan 14, 2019
Solved

Lost VPN Lite Client software license activation key

Our company. purchased a FVS318N VPN router back in 2014, and it apparently came with 1 VPN Lite Client activation key. However, we have no idea where it is now. How can we obtain this? Thanks

  • Hi jfalk,

     

    I apologize for the late response.  I already inquired your concern to the NETGEAR Support Team and there was an approval to provide you a VPN Lite license key.  I have already sent the VPN Lite license keys via private message. 

     

    Since you were provided with VPN Lite license keys and if ever you do not have further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,


    DaneA

    NETGEAR Community Team

6 Replies

Replies have been turned off for this discussion
  • Actually, we also have a second router of the same model, which we will also need an activation key. I can send you both serial numbers.

     

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      Hi jfalk,

       

      Welcome to the community! :) 

       

      Do you still have the CD that came with each of your FVS318N?  If yes, kindly browse it and you might find there the VPN Lite license key. 

       

      Otherwise, kindly send me the following below via private message:

       

      a. S/N of both FVS318N - make sure its registered to your MyNETGEAR account 

      b. e-mail address that was used when you have registered the VPN license key before

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team

      • jfalk's avatar
        jfalk
        Aspirant

        Hi, DaneA,

        How do I PM you in order to send you the serial numbers? If I reply, my response won't be private, and I don't see any other options.

        Thanks 

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