Forum Discussion

Apprentice

Jun 08, 2020

Solved

License Key Activation Reset

I reformated my volumes on my RN214. I have 3 separate license keys with the Surveillance System. 4 camera, 2 camera and 1 camera license. How can I get them reset so I can restart my 8 total cameras?

Marc_V
Jun 10, 2020
Alexjccim

Your licenses should have been reset, kindly let me know if you are still having issues activating it.

Regards

7 Replies

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StephenB
Guru - Experienced User
Jun 08, 2020
Alexjccim wrote:

I reformated my volumes on my RN214. I have 3 separate license keys with the Surveillance System. 4 camera, 2 camera and 1 camera license. How can I get them reset so I can restart my 8 total cameras?

Netgear support should be able to do that. JohnCM_S or Marc_V might be able to assist.
Marc_V
NETGEAR Employee Retired
Jun 08, 2020
Alexjccim

Kindly send me the NAS S/N and the License keys through PM so we can help you out.

Regards
- Alexjccim
  Apprentice
  Jun 08, 2020
  Marv V,
  
  I just sent you the DM.
  
  Thank you,
  -Alex
  - Marc_V
    NETGEAR Employee Retired
    Jun 10, 2020
    Alexjccim
    
    Your licenses should have been reset, kindly let me know if you are still having issues activating it.
    
    Regards
- Alexjccim
  Apprentice
  Jun 16, 2020
  Thank you!