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vocmm's avatar
vocmm
Follower
May 15, 2020
Solved

license reset

We have 5 licenses for Netgear VPNG05L-20000S ProSafe VPN Client Professional and need to install 1 on a new computer. Even though we have uninstalled the software from 2 devices, we get activation error 33. We apparently need a license reset. I can send account details if I can somehow message securely.

  • DaneA's avatar
    DaneA
    May 17, 2020

    vocmm,

     

    Welcome to the community! :) 

     

    Kindly send me the following below via private message:

     

    a. The VPNG05L license key that needs to be reset

    b. The e-mail address/es that was used when you have registered the VPN license key 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

1 Reply

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    May 17, 2020

    vocmm,

     

    Welcome to the community! :) 

     

    Kindly send me the following below via private message:

     

    a. The VPNG05L license key that needs to be reset

    b. The e-mail address/es that was used when you have registered the VPN license key 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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