NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ProSafe VPN Client Activation License? The Activation Server is unreachable.
I support 16 ProSafeVPN Routers. I'm having a problem registering VPN Client Lite. I have been told by Netgear Support through emails between DaneA and myself that my license is valid and unused; y...
I"M REPLYING TO MY OWN MESSAGE TO APPEND.
The computer i'm trying to register a VPN client license has BIT Defender installed. Also it is a Windows 8 OS. Neither are products I normally support. The BIT Defender takes over Firewall, Anti-Virus and several other security task; it also includes a VPN client. I will uninstall all of the BIT Defenter software and try again. I don't know if Windows 8 is an issue.
eol
Hope you have already received my response via private message. The VPN licenses you have provided are all correct.
I will uninstall all of the BIT Defenter software and try again. I don't know if Windows 8 is an issue.
I agree that it would be best to uninstall Bitdefender for the meantime.
Let me share the article below that seems to be related to your concern. Kindly follow the steps indicated:
https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8
Regards,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
