How to reset the managed switch GS116E to it's factory default password ? I've tried all my best even the reset botton on the switch itself does not help. Please help!
Model: GS116Ev2|ProSafe Plus 16 ports gigabits switch
To reset the switch to factory default, push and hold the reset button (Factory Defaults) on the front of the switch for 30 seconds and turn off the switch. Turn it back on after 10 seconds and wait til it boots up properly. My additional advice is to make sure that you are using the latest version of the Prosafe Plus utility before trying to log back in. Download here.
I hope this helps, let us know if you have more questions.
Hi , I have the same switch and the same issue. I cannot reset the password, even following the advice given here. The configurtation utility sees the switch, but even using the reset button as described will not work. I am running Windows 10. Any help would be much appreciated
You should try other versions of the Utility, more recent or older. I have read on this forum before that solved it, some kind of password encryption mismatch I presume. At the time, the versions that the user tried were 2.2.36, 2.2.34 and 2.2.26 if I remember correctly. Once done, update your firmware, change your password and update the utility.
