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Forum Discussion

ChemicalGilroy's avatar
ChemicalGilroy
Star
Aug 11, 2018

How to Launch Vulnerability Scan?

As the title says, how can I launch a vulnerability scan with netgear armor on my NightHawk R7000P? There is nowhere in the menu to launch one and I have had it since launch and no scan has been perf...
NETGEAR Armor
Security
Troubleshooting
Bogey4's avatar
Bogey4
Aspirant
Aug 15, 2019

Thank you for the feedback. I just tried a reboot through the Nighthawk app but don’t see anything yet. I will give it a day and then try a hard reboot. Thanks again.

Bogey4's avatar
Bogey4
Aspirant
Aug 19, 2019

I wanted to update everyone on issues discovered during my trial subscription to Netgear Armor. As previously reported, the main problem has been that I just can’t get the program to perform a vulnerability scan. This is in contrast to Bitfender Total Security I installed on my Windows laptop. Vulnerability scans performed through this application work just fine. This program and mobile apps designed for iOS and android mobile devices are offered as part of the trial subscription. I have installed both the Windows and android applications. I have had some issues with the android application but am reasonably impressed with the Windows application. I have attempted multiple router reboots but nothing seems to trigger a vulnerability scan through Netgear Armor. I tried contacting Bitdefender support and they simply opened a trouble ticket with Netgear. The Netgear rep I spoke with said they were aware of the problem and are planning a future firmware update that would allow a user to force a vulnerability scan. I asked if the issue was unique to my model and was not provided a definitive answer. I would be curious to get some feedback from the community on this as my router is about 5 years old. I originally questioned this when I entered into the trial because I did not see my specific model number on the list of supported deviices. I asked the rep about this and she said the device was supported but admitted that there may be differences based on the age of the router contributing to the problem. I will advise if I learn more.

  • Orbi-Roc's avatar
    Orbi-Roc
    Luminary
    Aug 19, 2019

    HI Bogey4 . To the best of my knowledge, unless Bitdefender Total Security is installed on a specific Windows PC or a MAC, vulnerability scans on those devices will NOT run; and that's the very reason I chose NOT to buy a subscription to Armor once my trial ran out. I am NOT a fan on Bitdefender, both on Windows and MACs, more so on the latter. So for me, the cons of having Bitdefender Total Security installed on Windows/MAC PCs ouweighs the benefit of having the Armor security features right at the router level.

     

    One thing that I don't understand in this whole scheme of things behind the Armor implementation. If Armor, once installed on the router, allegedly protects ALL and EVERRY devices connected to the network, why then should I need to have BDTS installed on devices connected to my network? Other smart WiFi-connected defices do not have operating systems; and yet, again allegedly, they are FULLY protected by virtue of the router carrying its ARMOR. So why then are computers PENALIZED, such that they cannot benefit from VULNERABILITY SCAN unless they install BDTS that will play havoc with their devices?

     

    So DexterJB , if you're listening, just know that I really wanted to like this product; so please help me understand how user can benefit from ARMOR installed at the router level, and have EVERY device connected to the network fully protected by ARMOR; without having to install Bitdefender Total Security ON ANY device.