RBR50 Armor active but not showing as active on my Orbi app

[scm1001]

I can see my armor subscription in my.netgear.com and armor.netgear.com, but in the Orbi app the Security section doesn't show it as active

[FURRYe38 · Accepted solution]

Please send @KevinLiT a private message and ask for help on this. 

[FURRYe38]

Does anything appear in the Orbi app under Settings or My Subscriptions? 

[scm1001]

Thank you for responding. No, not for either in the Orbi App.

[FURRYe38]

I'd make contact with NG support on this one.

@KevinLiT 

[scm1001]

How? They don't provide support with the Armor subscription

[FURRYe38 · Accepted solution]

Please send @KevinLiT a private message and ask for help on this.