WAC510 Removal from Insight Account
I have a WAC510 AP that was previously connected to an insight account by a previous employee. I do know his password or have access to his email account. I am attempting to add it to my Insight account, I am getting the warning "To add the device to your account, reset the device to factory default, change its management mode to insight, and add the device to Insight"
I have done this by pressing reset button and connecting directly via LAN cable and IP address and reset it. I believe it needs to be removed from insight account. How do I do so without access to the old acccount?
Re: WAC510 Removal from Insight Account
Welcome to the community!
You can ask the previous employee to follow the steps on the article below to remove your WAC510 from his Insight account:
After your WAC510 has been successfully removed from your previous employee's Insight account, try to add it to your own Insight account. Refer to the steps on the article below:
NETGEAR Community Team