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Forum Discussion
TyrionL
Jan 09, 2022Apprentice
Overnight device activity consuming allowed time
The devices attached to my son's profile are using the network during overnight (when he's not actually using the devices) and consuming time allocated to him. Both of these devices are kept on standby/sleep during off hours. For example, on my son's MacBook, the certain Safari tabs, OneDrive, Discord as well as Roblox apps intermittently use the network. The XBox does the same (screenshot attached). As a workaround, I've asked my son to close the Discord and Roblox apps when he's done for the day but sometimes he forgets.
I attempted to use Bedtime hours from 10pm-7am to block this unexpected network access but last night the Xbox was chattering (see screenshot) and 1h and 45 mins of time was used despite Parental Controls saying "[My son's name] didn't spend any time online 01/09", which is true since he hasn't woken up yet. :-)
How do I prevent/block these device from using time overnight?
34 Replies
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- schumakuGuru - Experienced User
The most normal thing in in operating computers and similar devices. Even if nobody is actively using (e.g. open the screen, unlock, ...) or logged in on a Windows or MacOS many things can go on. Operating system updates securoty updates, App/program updates, game updates, ... Welcome to the year 2022.
- TyrionLApprenticeRight, I know all that. Generally a laptop that’s in Sleep mode should have none to minimal activity but it appears a number of services/daemons on macOS run regardless. Same with XBox.
So that’s why I thought Bedtime settings would prevent these systems from chewing up my son’s quota but apparently it doesn’t.
Any useful suggestions would be welcome.- TyrionLApprentice
I paused my son's internet access at around 9:40pm ET yesterday, and this morning, 2:35hours of time was used. Hisotry doesn't log any visits since 9:40pm yesterday, yet time is being consumed. How is this possible?
Looking at the Uncategorized log, there's a list of IPs that seemed to have consumed all the time. These IPs belong to Apple, so calls to these IPs must originate from my son's iPhone or MacBook. My question is (and it's related to my Bedtime question above), if my son's internet access is paused, how are these calls allowed to be made by Orbi?
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- FURRYe38Guru - Experienced User
Please verify the Orbi model system your using?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What mobile devices are you using for Orbi app?
Let see if we can get some moderator review on this...
- TyrionLApprentice
- Please verify the Orbi model system your using?
- Orbi RBR 50
- What Firmware version is currently loaded?
- V2.7.3.22
- What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- AT&T Fiber 1Gbps, using the Pace 5268AC gateway
- What mobile devices are you using for Orbi app?
- iPhone 13
Thank you FURRYe38
- FURRYe38Guru - Experienced User
TyrionL wrote:
- Please verify the Orbi model system your using?
- Orbi RBR 50
- What Firmware version is currently loaded?
- V2.7.3.22
- What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- AT&T Fiber 1Gbps, using the Pace 5268AC gateway< What mode is the Gateway working in? I presume router mode? This modem already has a built in router and wifi.
- What mobile devices are you using for Orbi app?
- iPhone 13
Has a factory reset and setup from scratch been performed since last update?
Is the devices that are being controlled have a IP address reservation on the RBR?
- Please verify the Orbi model system your using?
- Please verify the Orbi model system your using?
- marshall2553Aspirant
I'm having the same problem. I have an RBR850 + satellites running 4.6.7.5. Despite having a bedtime set, my daughter's iPad and Kindle Fire eat into her allowed time overnight while in sleep/standby mode. Conversely, the usage stats during the day when she's actually using the devices are way below the actual time she spends streaming videos or playing games. I know the firmware I'm running hasn't been officially released yet, but I was seeing both of these issues before upgrading.
At this point I don't feel like smart parental controls offer enough value to justify renewing once my trial period ends. Time limits and rewards are the main features I'm interested in, I can accomplish the other stuff with free tools.