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Forum Discussion
Are Western Digital disks the worst, or is it just me?
I have had a ReadyNAS (RAID 10) for years. One disk failed, I purchased a spare and during rebuilt, a 2nd. one failed. Now I am not sure whether it is worth sending the disks to NETGEAR for recover...
mdgm wrote: Gearhead is not for NAS units. For NAS units you open a support case for your device and purchase an initial diagnostics data recovery service contract. Also, this diagnosis is done remotely. In some cases we may need disks to be sent into us, but we would let you know if that is necessary.
It depends on the nature of the failure what can be done. If the disks are not detected then you'd need to use 3rd party data recovery. However if the disks can be detected then there may be something our support can do to try to recover some data.
Can you give me an idea about the price of the "initial diagnostics data recovery service contract"?
I have all the data elsewhere, and price is a factor.
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