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Forum Discussion
Is the update server down?
23 Replies
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Looks like it. I am also seeing that error.
This happened last Summer; see https://community.netgear.com/t5/New-ReadyNAS-Users-General/DNS-error-message-6001010060-readycloud-login-and-admin-page/m-p/2247434#M49293
It was fixed at that time, and that thread is closed for further comment.
Hello tigerten ,
And welcome to the NETGEAR Community! 🙂
Could you please explain whether your volume is active and also check your network connectivity once again?
StephenB, Yes we are aware of it and we have fixed it already could you please check from your end once and revert us? If still it occurs we will check again
Have a lovely day,
Anisha A
Netgear TeamI'm not the OP, but also noticed this problem this morning. My volume is active and network connectivity is fine (I can send a test alert email from the admin UI).
Is it possible that it's still not fixed, or has become broken again?
Same issue here on both 6.10.8 and 6.10.9.
It's the same on my two devices (6.10.8 and 6.10.9). FW 6.10.9 was updated manually.
!!!!!!!! Can you finally do something about this update service? !!!!!!!!
What is the point? Forget this live update somebody messed up while attempting to add this 6.10.9 - nothing will follow due to EoL. Download the current and most likely the last ever 6.10.9 from https://www.netgear.com/support/product/readynas_os_6#download and all is fine.
I am having the same problem on an RN516 running 6.10.8
jah313 wrote:
I am having the same problem on an RN516 running 6.10.8
6.10.8 was made available - for manual download only - months ago. Cumbersome, some manual config changes have to be applied to make the APT update working again:
Beyond, of this: The horse is dead, very unlikely there will ever be future updates. It moot checking the live update...
schumaku wrote:
jah313 wrote:
I am having the same problem on an RN516 running 6.10.8
6.10.8 was made available - for manual download only - months ago. Cumbersome, some manual config changes have to be applied to make the APT update working again:
I think you meant 6.10.9.
But jah313's issue is different. The check-for-updates function in the OS-6 web ui is returning a communications error.
The simple workaround is to manually install 6.10.9 from
But it would be good for Netgear to fix the problem with the server (and to start pushing 6.10.9).
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