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Problem installing applications
Hi there. So i bought my 2ns NAS from Netgear;) RN104 with 2x3tb WD Red installed. FW 6.10.3. Ofcourse 2nd hand but beautiful state;) Have problem though. GUI, smb, FTP, dlna, everything seems to b...
Hi,
I have recently Factory Reset my readynas 422, to upgrade the HDDS from 2x 6TB WD Red to 2x 12TB Seagate IronWolf. I will also mention that it was originally running v 6.10.1 when I installed the WD drives. But has now been recently updated to v 6.10.3.
Anyway all seemed fine, apps are showing in the available section of the GUI. Except I get the forbidden 403 errors also when trying to install a few apps. (I must note a few work like Python and SMB). So I tried uploading the app from a direct dload from the apps website. I got a "broken pipe error" ie. Plex media server. Please see the following for the 2 attempts to install plex.
Attempt 1 from GUI.
Install app plexmediaserver-ros6-binaries
fv-app-install-utils.c:101(info) [plexmediaserver-ros6-binaries](0%) prepare
fv-app-install-utils.c:106(info) Downloading [plexmediaserver-ros6-binaries](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver-ros6-binaries](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver-ros6-binaries](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver-ros6-binaries](0%) Retrieving file 1 of 1
fv-app-install.c:674(error) fv-app-install (plexmediaserver-ros6-binaries): error code [100]: Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
plexmediaserver-ros6-binaries
0 upgraded, 1 newly installed, 0 to remove and 32 not upgraded.
Need to get 109 MB of archives.
After this operation, 239 MB of additional disk space will be used.
Err:1 https://apt.readynas.com/packages/readynasos 6.10.3/apps amd64 plexmediaserver-ros6-binaries amd64 1.11.3.4803-c40bba82e
403 Forbidden
E: Failed to fetch https://apt.readynas.com/packages/readynasos/dists/6.10.3/apps/pool/p/plexmediaserver-ros6-binaries/plexmediaserver-ros6-binaries_1.11.3.4803-c40bba82e_amd64.deb 403 ForbiddenE: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
fv-app-install-utils.c:121(info) [plexmediaserver-ros6-binaries](0%) abort
Attempt 2 from manual upload.
Install app plexmediaserver
fv-app-install-utils.c:101(info) [/tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb](0%) prepare
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](0%) Retrieving file 1 of 1
fv-app-install-utils.c:106(info) Downloading [plexmediaserver](50%) Retrieving file 1 of 1
fv-app-install-utils.c:111(info) Installing [plexmediaserver](50%) Running dpkg
fv-app-install-utils.c:111(info) Installing [plexmediaserver](50%) Installing plexmediaserver
fv-app-install-utils.c:111(info) Installing [plexmediaserver](58%) Preparing plexmediaserver
fv-app-install.c:345(error) Error: file[/tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb] message: cannot copy extracted data for './apps/plexmediaserver/Binaries/Resources/Fonts/NotoNaskhArabic-Bold.ttf' to '/apps/plexmediaserver/Binaries/Resources/Fonts/NotoNaskhArabic-Bold.ttf.dpkg-new': unexpected end of file or stream
fv-app-install.c:674(error) fv-app-install (/tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb): error code [100]: Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
plexmediaserver
0 upgraded, 1 newly installed, 0 to remove and 32 not upgraded.
Need to get 0 B/80.4 MB of archives.
After this operation, 242 MB of additional disk space will be used.
Get:1 /tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb plexmediaserver amd64 1.20.3.3437-f1f08d65b [80.4 MB]
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package plexmediaserver.
(Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 14896 files and directories currently installed.)
Preparing to unpack .../plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb ...
Unpacking plexmediaserver (1.20.3.3437-f1f08d65b) ...
dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt
dpkg-deb (subprocess): cannot copy archive member from '/tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb' to decompressor pipe: failed to write (Broken pipe)
dpkg-deb: error: subprocess <decompress> returned error exit status 2
dpkg: error processing archive /tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb (--unpack):
cannot copy extracted data for './apps/plexmediaserver/Binaries/Resources/Fonts/NotoNaskhArabic-Bold.ttf' to '/apps/plexmediaserver/Binaries/Resources/Fonts/NotoNaskhArabic-Bold.ttf.dpkg-new': unexpected end of file or stream
Errors were encountered while processing:
/tmp/plexmediaserver_1.20.3.3437-f1f08d65b_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)fv-app-install-utils.c:121(info) [plexmediaserver](0%) abort
Im not sure if this is a siimilar problem that a fair few people are having or not, but any sugestions or ideas on how to get around this problem would be greatly appreiciated. Up until this hick up the Netgear has been one awesome little box. I don't want to think differently of it.
Thanks Very Much,
Kind Regards,
KingC wrote:
I'm not sure if this is a siimilar problem that a fair few people are having or not, but any sugestions or ideas on how to get around this problem would be greatly appreciated
Yes, other people are seeing 403 also. FWIW, the reset isn't the culprit. New apps can't be installed on 6.10.3 systems, and I suspect app updates (for instance plex) will also similarly fail.
I reported this on another thread on the ARM systems, but didn't know if it would happen on an x86 ReadyNAS or not. Obviously it does. I've also sent a PM to the mods ( JohnCM_S and Marc_V ) - hopefully they will take care of the 403 error that is coming from apt.netgear.com.
I don't think there is any workaround for the 403, unless someone happens to have a mirror of apt.netgear.com that has the access permissions set properly. But it looks like the broken pipe issue is something else.
Still, I think the plex update would have failed even if you didn't have the broken pipe (as I think the update would still have needed to access libraries on apt.netgear.com).
- X86 is also affected. I have RN ultra 6 on os 6.x and Intel CPU, and this has a problem too. So it looks like problem is platform wide / independent.
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