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Forum Discussion

Aspirant

Jun 13, 2019

RN102 Admin Password Doesn't Work After FW Update

Hi, I just updated my NAS's firmware to 6.10.1 (from 6.10.0 hotfix). After reboot, the NAS works in that I can access all my data through the ReadyCloud desktop app and also through the web page. H...

Aspirant

Jun 13, 2019

After posting I got it to work by using my email address as the username. Previously I put in admin and then my password. Perhaps this was a change in 6.10.1?

Guru - Experienced User

Jun 14, 2019

dmkeng wrote:

Perhaps this was a change in 6.10.1?

No. The built-in admin account functionality hasn't changed.

dmkeng wrote:

After posting I got it to work by using my email address as the username.

Is that user account in the admin group?

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