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Forum Discussion
buriedpast
May 06, 2017Guide
ReadyNAS NV+ v2 - Device is Offline
My earlier attempt to post was rejected so I'll try again ... I recently encountered the subject line problem and wasn't able to find any solutions in the forum other than trying an OS reinstall,...
- May 06, 2017
Thanks for sharing.
terriblytired
May 22, 2017Aspirant
i have the problem with the "device is offline, please wait" error message... but on a duo v2, your suggested solution "clear the browser history" don´t work, even an clear everything except the browser itself doesn´t work
thanks you very much for your help anyway
since there is no solution for the problem over years and years in this forum i guess even an complete factory reset won´t work too (already tried 2x os reinstall) but i will give it a try. i have to say goodby to my data before... (other than posters in this forum befor i also can´t access my data in any way)
buriedpast
May 22, 2017Guide
My situation was unique in that even thought I couldn't access the NV+ V2 via RAIDar, I could see my mapped network drive and my data was not impacted. Sorry about your situation, wish my information had helped.
One suggestion - I understand that OS6 units are capable of recovering data from lower OS systems. If you know someone with an OS 6 unit, you may want to research that option further before just performing a factory reset. You may be able to recover your data so that you can reinstall after the reset.
Another option - since I assume your unit consisted of two mirrored drives, you may be able to factory reset with only ONE (1) of the drives installed. Once the reset is complete and assuming you can now access the unit, shut down the unit, remove that drive and restart the unit with JUST THE OTHER drive installed. You may be able to fool the unit into thinking your RAID array is degraded and your data will still be intact.
Others with more in-depth knowledge of the ReadyNAS unit may chime in on my suggestions ... but my thinking is that nothing is lost by trying a "different" approach if all you're going to do is wipe your data via a Factory Reset.
Good luck.
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