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Bob94301's avatar
Apr 07, 2021

ReadyNas Duo cannot be found on the network

Arrrgggh on so many counts!

 

Ready Nas duo did a backup overnight. When I woke, it cannot be found on the network from any computer. Raidar does not see it nor browser.

I am not sure I hear the fan but lights are on.

Cannot map as name already in use.

 

Event errors:

\\nasbox\backups_w530

Verify exception: read buffer not ready

\\nasbox\backups_w530

Find new files exception: The network path was not found.


I am thinking to hold the power button until it shuts down and restart. Will wait to hear from someone here. I have so much on there I cannot lose.

 

PS. I "think" I have the correct model number. It is V1 and I have 2 2TRB drives in Raid mode.


Thanks so much for the help!


~Bob

15 Replies

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  • As I think this through, two questions:

     

    Is it "safe" to power off holding the power button until it shuts down then try to power up again?

    And, is it possible that the fan died and the RND took itself off the network or shutdown in some way because of that?

     

    Thanks.

    • Sandshark's avatar
      Sandshark
      Sensei

      It is safer to hold the button down for a few seconds to trigger a proper power down (power button will start blinking).  But if that doesn't work, hold the button or unplug the power.  A forced power down isn't always safe, but it usually is, and unless you have SSH enabled and the unit will respond via SSH, you really have no choice.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Sandshark wrote:

        It is safer to hold the button down for a few seconds to trigger a proper power down (power button will start blinking).  But if that doesn't work, hold the button or unplug the power.  A forced power down isn't always safe, but it usually is, and unless you have SSH enabled and the unit will respond via SSH, you really have no choice.


        The Duo v1 should do a proper shutdown after you hold in the button for about 5 seconds.  

         

        If that doesn't work, then you'll need to pull the plug.

         

         

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