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StevenJay's avatar
StevenJay
Aspirant
Jun 20, 2017
Solved

ReadyNas NV+ fit and healthy but locked up

Hi, I am not exactly sure which model I have, on the label underneath it has ReadyNAS RND4000 v3 but that is not in the listing. I suspect it is version1 as I have had it a few years. it has 4x 1.5T...
Hard Disk
  • StevenJay's avatar
    StevenJay
    Jul 11, 2017

    Hi Stephen,

    They got back to me today and appear to have cleared the logs and sorted out the problem and I aparently have all my data back.

    Thanks very much for all your help.

    Steve

StevenJay's avatar
StevenJay
Aspirant
Jun 25, 2017

Thanks StephenB,

Yes please put me in touch with them.

Steve

StephenB's avatar
StephenB
Guru - Experienced User
Jun 25, 2017

I've sent you a PM, please check the messages link in the upper right.

  • StevenJay's avatar
    StevenJay
    Aspirant
    Jul 03, 2017

    Hi Stephen,

    I replied to your PM and PM'd the two Netgear contacts but have still heard nothing. How long do they usually take to respond?

    Thanks for your help.

    Steve

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jul 03, 2017

    They should have responded by now - I'll pick it up again with them after the US holiday.

  • StevenJay's avatar
    StevenJay
    Aspirant
    Jul 11, 2017

    Hi Stephen,

    They got back to me today and appear to have cleared the logs and sorted out the problem and I aparently have all my data back.

    Thanks very much for all your help.

    Steve

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jul 11, 2017
    StevenJay wrote:

    Hi Stephen,

    They got back to me today and appear to have cleared the logs and sorted out the problem and I aparently have all my data back.

    Thanks very much for all your help.

    Steve

    I'm glad it's resolved.

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