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Reset admin password

DavidHilton
Aspirant

Reset admin password

Hi

My ReadyNAS is 8 years old and working fine. It has 4*2TB hot swappable drives at about 50% capacity

I need to access the unit, but can only see the shares. I sent a password change (the original set in 2009 did not work) request but had no response. All I need to do is reset th admin PW so I can work on it.

Any ideas?

Model: ReadyNAS RND4000|ReadyNAS NV+ Chassis only
Message 1 of 4

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StephenB
Guru

Re: Reset admin password


@DavidHilton wrote:

 

seems to run 4.1.x firmware (Info = 4.1.7)

 

After you get into Frontview again you should upgrade the firmware to 4.1.16.

 

The OS reinstall  process described in the hardware manual on page 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf  Be very careful not to do a factory reset, as that will destroy your data.

 

When it completes the NAS admin password will be reset to netgear1.  It will also reset the network configuration to use DHCP (which is the default configuration).

 

You might want to try logging into http://nas-ip-address/admin using admin as the username and netgear1 as the password before you do the OS reinstall (just in case you never changed it).  Use the real ip address of course.

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Message 4 of 4

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StephenB
Guru

Re: Reset admin password

You need to do an OS reinstall from the boot menu.  That will reset the password, and also reset the network configuration to use DHCP.  Data and other settings shouldn't be affected.

 

The details on how to do this depends on exactly what platform you have.  The original NV+ was sold until Nov 2011, the NV+ v2 was sold after that.  The labels are confusing, so please do use the details below to confirm your model.

 

An NV+ v1 

  • runs 4.1.x firmware
  • has NV+ on the front panel
  • might have v2 or v3 labels on the rear or bottom of the chassis.

An NV+ v2

  • runs 5.3.x firmware
  • has NV+ v2 on the front panel

You can install RAIDar on a PC, and it should find the NAS, and report the model and firmware.  https://kb.netgear.com/20684/ReadyNAS-Downloads.

 

I can point you to the correct hardware manual once the platform is confirmed.

Message 2 of 4
DavidHilton
Aspirant

Re: Reset admin password

Hi StephenB

Tks for that. Appreciated

I can confirm the following

has NV+ on the front panel
has v3 labels on the bottom of the chassis.

seems to run 4.1.x firmware (Info = 4.1.7)

I also have original docs, serial no etc. So I believe it to be An NV+ v1

Trouble is, (I think) to get to the boot menu to do as you suggest  I need the admin PW. Maybe not hopefully?

 

 

 

 

Message 3 of 4
StephenB
Guru

Re: Reset admin password


@DavidHilton wrote:

 

seems to run 4.1.x firmware (Info = 4.1.7)

 

After you get into Frontview again you should upgrade the firmware to 4.1.16.

 

The OS reinstall  process described in the hardware manual on page 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf  Be very careful not to do a factory reset, as that will destroy your data.

 

When it completes the NAS admin password will be reset to netgear1.  It will also reset the network configuration to use DHCP (which is the default configuration).

 

You might want to try logging into http://nas-ip-address/admin using admin as the username and netgear1 as the password before you do the OS reinstall (just in case you never changed it).  Use the real ip address of course.

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