So Been trying to troubleshoot this problem with USB3 drives stopping on the web interface.. during a backup etc.
It was formatted in EXT3
After testing the drive for 3 days using seatools.. it is fine no issue.. I formatted it in NTFS using my system and put in back in the NAS, it copied 89gb and failed again.. and then reports the drive is being removed and plugged back in again. This is from the logs:
dmesg: 7407040 usb 5-1: reset SuperSpeed USB device number 8 using xhci_hcd usb 5-1: Parent hub missing LPM exit latency info. Power management will be impacted. xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407000 xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407040 usb 5-1: reset SuperSpeed USB device number 8 using xhci_hcd usb 5-1: Parent hub missing LPM exit latency info. Power management will be impacted. xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407000 xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407040 usb 5-1: reset SuperSpeed USB device number 8 using xhci_hcd usb 5-1: Parent hub missing LPM exit latency info. Power management will be impacted. xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407000 xhci_hcd 0000:02:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880077407040
Googled the crap out of it and found this: https://bugzilla.kernel.org/show_bug.cgi?id=59981
Uname on our nas reports: Linux FIT-NAS-01 3.0.101.RNx86_64.2.1 #1 SMP Tue Jan 21 11:25:25 PST 2014 x86_64 GNU/Linux
We run 5 of the 31x type of NASs most of them are fine, on usb3 .. we are running all seagate usb drives..
Here are more details regarding the type of disk: === START OF INFORMATION SECTION === Model Family: Seagate Barracuda Green (AF) Device Model: ST2000DL003-9VT166 Serial Number: xxxxxxx < left blank LU WWN Device Id: 5 000c50 049c0c13e Firmware Version: CC98 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5900 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 3.0 Gb/s (current: 3.0 Gb/s) Local Time is: Thu Mar 20 14:03:29 2014 EST
--- So plugged it in to USB2 on the front port:
usb 5-1: USB disconnect, device number 8 usb 1-3: new high-speed USB device number 3 using ehci_hcd scsi16 : usb-storage 1-3:1.0 scsi 16:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5 sd 16:0:0:0: Attached scsi generic sg4 type 0 sd 16:0:0:0: [sde] 3907029167 512-byte logical blocks: (2.00 TB/1.81 TiB) sd 16:0:0:0: [sde] Write Protect is off sd 16:0:0:0: [sde] Mode Sense: 4f 00 00 00 sd 16:0:0:0: [sde] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA sde: sde1 sd 16:0:0:0: [sde] Attached SCSI disk
Drive works fine now.. but only works at usb2 speeds.
Does any one know of a fix for the power issues on usb3?
