BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...

Issue R: No Bypass Login Capability for Live Parental Controls 

Using desktop Genie only addresses setting the parental control on the local network - the bypass login capability allows the parental level to be controlled when the portable device is remote on a different network or a mobile phone connection. Very frustrating that this cannot be done any more.

Issue T: ReadySHARE access feature with simple up- and download on a tabbed side-by-side Local and ReadySHARE Lost on the Nighthawk App

Thank you Drew-Z  for the additional issue - must have missed that one. Do I qualify as a product manager with Netgear now, too 8-) ?

---

Drew-Z wrote:

I updated the firmware in my R7000/AC1900 router and the genie app lost its ability to communicate with my router.  And now I have lost the ability to access my readyshare USB drive hooked to my router via my Android phone.  The Nighthawk app doesn't have the feature for readyshare drive access. 

---

Wow Netgear, yet another thing destroyed! While the most obvious idea would be to promote the ReadyCLOUD App, the simple up- and download capability with the side-by-side folders (in two tabs) for local and remote is not available. Christian_R  more qualified complaints here (ref. both the Nighthawk App as well as for the ReadyCLOUD App!). 

Issue U: Netgear does fail again to make things clear. Why on earth don't they use the term "Circle" or "Circle by Disney" also on the App? No, they replace it (apparently) by a tile named "Parental Control" and confuse both the Live Parental Control (OpenDNS based) as in place on many Netgear routers.

Issue V: Devices view does list in grups for 5 GHz, 2.4 GHz, and Wired. All groups have an (i) - when using the (i) on the Wired , we get this "Understanding WiFi" message - complete unrelated to weired network devices:

Issue X: Issues with multiple Wireless Extenders - Mixing and Duplicating Information

DUT: R8000 - SherryJC thank you for the report!

FMI: https://community.netgear.com/t5/Nighthawk-App/Nighthawk-app-duplicating-information/m-p/1754322#M9551

Issue Y: No Devices listed with Nightawk Gaming Pro

FMI: https://community.netgear.com/t5/Nighthawk-App/XR500-Nighthawk-iOS-app-no-devices-listed/m-p/1730765#M9295

Thank you AdrianLab  for the report - sorry for being late replicating it to this list....

Christian_R  we have almost reached A..Z and ZERO feedback from the Netgear CHP g*****e departmement. Instead, we find the community flooded with marketing stuff nobody want to see here. We need fixes and solutions - in time.

Issue Z: The Nighthawk App does refuse to connect to a supported Nighthawk device if it's operating in Access Point mode.

We're through the alphabet now. And Netgear does hide. It's just ridiculous. Christian_R 

Issue AA: While Remote Management, changing Wireless Mode (e.g. Smart Connect Off, Smart Connect on), we're sent to a waiting loop for some 70+ seconds, "Searching for Router". 

What might make some sense on the local router WLAN, with the remote access there is no reason for this delay and wait - as the connectivity goes over the Internet, and not the local Wireless connection.

Christian_R  can we get updates for all the issues posted here please?

Issue AB:  Nighthawk cannot show wired connected device (R6400)

R6400 firmware: 1.0.1.46

Nighthawk version  2.3.6.617

In my fomer app , Nergear Genie allows me to reach the wired + connected device, such as my television. I can disable the connectivity between that tv and the router.

In the forced update to nighthawk , it does only show wifi connected device.