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Forum Discussion
XR500 + Nighthawk iOS app = no devices listed
I am unable to get the Nighthawk iOS app to show any of my connected devices, this appears to be a working feature based on other KB's I have run across.
XR500 V2.3.2.40
11 Replies
Netduma-Fraser Netduma_Jack Netduma_Luke anything messed up with the App API recently (==XR500 V2.3.2.40)?
- Just installed the app and I’m having the same issue with my xr500, I also have a mesh extender EX7700 and when I switch to that one I can see the devices on it but not with the XR500
- Just adding another screenshot for evidence
Hi DexterJB, thanks for the reply.
Following your suggestion I did a factory reset and then restored my settings (have a bunch of port redirections and IP's assigned I didn't want to lose or manually config again), after setting it all up and restoring the config, I went to my iOS app and opened the devices screen for my XR500 and got 0 devices again.
AdrianLab wrote:
Following your suggestion I did a factory reset and then restored my settings ...
If you restored settings from a backup, then you may also have restored the bug.
Try it without restoring the settings.If it still does not work, then by all means restore the settings from your backup.
I am having the same issue. Is there any update to a solution?
You might also try this over in the appropriate section for the XR500:
Nighthawk Pro Gaming Routers - NETGEAR Communities
