AC750 EX3700 - Incorrect PSK provided + Incorrect Router Password

Question

Hi,I have set up my new AC750 EX3700 this morning and once the setup was all done my different devises could see the Router_2GEXT and Router_5GEXT WiFi networks perfectly. My issue comes when trying to connect to these networks.When trying to connect, I either get the following message: "Incorrect PSK provided for network SSID" or simply that my router password is not correct (which is actually correct).I have tried this on two laptop and on my mobile phone, same results. I also rebooted the Extender to factory settings and didit all again for the same results.Do you have a solution please?Thanks,Clement

Clement01 · Answer

yes this is all working. thank you very much

plemans · Answer

What router are you connecting to? kind of key as its the backbone of the system.Did you set it up with wps? if so, try using the installation wizard.&nbsp;

Clement01 · Answer

Hello,&nbsp;The router is a Vodafone Wifi Hub.I did use WPS, what is the installation wizard ? the programme of the router ?&nbsp;Thanks

plemans · Answer

Clement01&nbsp;wrote:Hello,&nbsp;The router is a Vodafone Wifi Hub.I did use WPS, what is the installation wizard ? the programme of the router ?&nbsp;Thankswhich&nbsp;Vodafone Wifi Hub?&nbsp;&nbsp;The installation wizard is how you setup the extender without using wps. Wps works great but not all manufacturers code it the same so it doesn't always work. this is why there's the installation wizard.&nbsp;there's a video on the support site (think its video 2) that shows it being used.https://www.netgear.com/support/product/EX3700.aspx

Clement01 · Answer

the issue is that I when connecting to the router it asks me for the wifi password and then doesn't recognise it so I cannot go onto mywifiext.&nbsp;the router is a Vox3.0v&nbsp;&nbsp;

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AC750 EX3700 - Incorrect PSK provided + Incorrect Router Password

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