NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wenen
Dec 10, 2022Aspirant
Ex7300 can’t do a new install
I just factory reset my Ex7300, and now I can’t do a new login account. I can enter new password, username and security questions after they it just say waiting and a spinning around symbol showing… I...
plemans
Dec 10, 2022Guru - Experienced User
Since you hit the wps button, factory reset one more time.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Make sure when you set the admin password to meet the minimum requirements.
You can also try using a different device for setup.
- WenenDec 11, 2022AspirantThank you! I think i did the reset think right, but I will try one more time. It’s something very weird about the making a new installation part. I have try on iOS, android and windows noting works