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Forum Discussion
ordendivino
Aug 04, 2016Aspirant
Modem for internet was changed, i reset to factory my 2700, but still see as an internet connection
Internet company changed the modem. I reset to factory settings the Ex2700. Modem does not have WPS button to easily connect. When I revise the available internet connections the Ext with the old modem's name is still there. How do I connect the Ex2700 to my new modem without wps?
Hello ordendivino
When factory resetting the device make sure you are holding down the reset button for at least 10 seconds.
DarrenM
2 Replies
- DarrenMSr. NETGEAR Moderator
Hello ordendivino
When factory resetting the device make sure you are holding down the reset button for at least 10 seconds.
DarrenM
- ordendivinoAspirant
Thanks!!! I then installed the genie and was able to connect the extender!