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Pelagia's avatar
Pelagia
Follower
Dec 26, 2016

Password Issue netgear wn3000

I'm not computer literate so please be kind.  I set my extender up and it worked perfectly well; however, I upgraded my router to a BT Smart Hub.  I reset the wifi extender back to factory settings and went through the install (manual setup by pushing the WEP buttons etc).  All the green lights came on but when I try to connect to the extender it keeps asking for a password.  I have tried all the passwords (old router, new router and admin password on the extender) but it does not recognise them.  Anyone else experienced this?

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 28, 2016

    Hello Pelagia

     

    Try to log into the extender again you may need to connect a ethernet cord directly from a pc to the extender or try to use a pc connected to your main router go to www.mywifiext.net login with admin/password and try to change the password then try that password to connect to it.

     

    DarrenM