Universal WiFi Range Extender

Question

I've had this unit for several years with no problems.&nbsp; A few days ago I lost the internet connection, and my server, CenturyLink, fixedit and in the process changed the modem password.&nbsp; I've gone through many of the solutions on this site, but none worked.&nbsp; The page I am directed to does not cover this model.&nbsp; Clicking on the given link results in an inaccessible page.&nbsp; How do I fix it?

DexterJB · Answer

Hi BN7,

&nbsp;

Welcome to the community!

&nbsp;

1. You may have to reconnect the extender to the network using the new password (WiFi password).

2. You can try doing a factory reset on the extender as described on page 25 on the user manual on this&nbsp;link.

3. You can the go through the setup procedure using&nbsp;this guide.

&nbsp;

Regards,

&nbsp;

Dexter

Community Team

DexterJB · Answer

Hi BN7,

&nbsp;

I would like to follow up and check if you are still experiencing the issue.

&nbsp;

Regards,

&nbsp;

Dexter
Community Team

BN7 · Answer

Hi,
A friend who was visiting this past weekend was able to find the the Netgear page that allowed us to enter the new password.&nbsp; Extender is working fine.&nbsp; Thanks for following up.
&nbsp;
Bruce

DexterJB · Answer

Hi BN7,

&nbsp;

Thank you for the update and confirmation. Glad to know you got it working.

&nbsp;

Regards,

&nbsp;

Dexter
Community Team

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Universal WiFi Range Extender

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