NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WN2500RP keeps dropping out
Hi, I bought the Netgear WN2500RP about a year ago to help extend my wireless network and has been working great up until a few days ago where for some reason it keeps dropping out every 30 min or ...
I'm having the same issue and it would be great if someone from NetGear could respond to this issue.
My WN2500RP is only 8m away from my TP-Link TD-W8980 N600 modem-router with triple antennas, so signal strength can hardly be a problem. It is connected via WPS, which I suspect is the real problem because both devices have to share the same channels for both bands and I think they interfere with each other.
My WN2500RP is configured for both device sharing via ethernet (TV and PVR) and for wi-fi signal extension dual band.
The extender, on average, shows green for about five minutes in any 30 minute period. The rest of the time it's yellow or red.
At this point, in the absolute absence of any evidence to the contrary from NetGear despite many complaints on many forums, I am declaring the WN2500RP to be a device with serious design issues and one which should not have been sold. NetGear's only solution (from what I've read, which is everything I could find) was to replace the unit where it was still in warranty and then pretty much ignore the complaints when the new unit did exactly the same thing.
For my part, I'll be lodging a complaint with our fair trading departments if I don't get this resolved very soon. It's been ongoing for more than a year now.
My WN2500RP is only 8m away from my TP-Link TD-W8980 N600 modem-router with triple antennas, so signal strength can hardly be a problem. It is connected via WPS, which I suspect is the real problem because both devices have to share the same channels for both bands and I think they interfere with each other.
My WN2500RP is configured for both device sharing via ethernet (TV and PVR) and for wi-fi signal extension dual band.
The extender, on average, shows green for about five minutes in any 30 minute period. The rest of the time it's yellow or red.
At this point, in the absolute absence of any evidence to the contrary from NetGear despite many complaints on many forums, I am declaring the WN2500RP to be a device with serious design issues and one which should not have been sold. NetGear's only solution (from what I've read, which is everything I could find) was to replace the unit where it was still in warranty and then pretty much ignore the complaints when the new unit did exactly the same thing.
For my part, I'll be lodging a complaint with our fair trading departments if I don't get this resolved very soon. It's been ongoing for more than a year now.
Mine has been doing the samething. I bought mine from dell shortly after i bought the R6250 Netgear Router from Dell too.
Hi JohnW3,
Please try changing the WiFi channel: http://kb.netgear.com/app/answers/detail/a_id/23783/~/improving-2.4ghz-wireless-performance-by-changing-channel
Are you also on the latest firmware for both your R6250 and WN2500RP?
