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Can't access the Router Login page

Hi just purchased this router a day ago now no pronlems apart from cant login to the router itself

after ive put admin and password in all i get is this message wich says it keeps refreshing all the time to this.

DumaOS not loaded yet!

Don't worry we will redirect you shortly.

any help much appreciated.

Model: XR500| Nighthawk Pro Gaming Router
Message 1 of 5
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NetDuma Partner

Re: Can't access the Router Login page

Go to routerlogin.net/index.htm > Administration > Backup Settings and click erase to do a factory reset, that should fix the issue.
Message 2 of 5
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Re: Can't access the Router Login page

just tried that all im getting is a blank white screen.

Message 3 of 5
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NetDuma Partner

Re: Can't access the Router Login page

What firmware version are you on and what did you do prior to the issue occurring?
Message 4 of 5
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Re: Can't access the Router Login page

v2.2.1.10

thanks for your help im all sorted now did the factory reset all sorted.

Message 5 of 5