I keep getting a NAT type moderate and UPnp not successful or double NAT on my xbox network settings, I set everything up correctly. I tried unplugging the ethernet cable that connects my xbox to the xr500 and connecting but it still says the same thing. Even when its directly plugged into my xbox it says this, am I doing something wrong? Help me please!
What modem is the XR500 connected to? A lot of times, we find that someone is using a combo device and then a router. This causes double nat situations. here's netgears info on what double nat is.
yes thats what it was, I called my internet provider and they bridged it but now what happens is that the NAT will be open for a brief time and then turn back to Double NAT
It was a ATT modem/router, they turned it into just a modem and then bridged the ATT modem to the XR500. What do you think they did wrong so I can call again.
Modem Combo Units: Couple of options, 1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. 2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
Be sure to set a IP address reservation for the xbox ON the XR router.
Press the power button and hold it until the xbox shuts off. Reboot the modem and router. After the modem and router are back to ready. Power ON the xbox. Should have OPEN NAT.
