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Modem/router setup
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2019-03-02
07:16 AM
2019-03-02
07:16 AM
Modem/router setup
Hi I have set up my NETGEAR dm200 modem and set it to modem only mode and it is saying there is no internet connection. When I plug my xr500 into the LAN port it is still saying it is unable to connect to the internet. Please any help would be appreciated
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2019-03-03
12:26 PM
2019-03-03
12:26 PM
Re: Modem/router setup
Power OFF both modem and XR router. Besure your using a good quality LAN cable between the modem and router. Power ON the modem and let it sync. Then power ON the XR router. Have a wired PC connected to the XR router and using a web browser, walk thru the setup wizard for the XR router.
@Kianmd wrote:
Hi I have set up my NETGEAR dm200 modem and set it to modem only mode and it is saying there is no internet connection. When I plug my xr500 into the LAN port it is still saying it is unable to connect to the internet. Please any help would be appreciated
Message 2 of 6
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2019-03-03
01:07 PM
2019-03-03
01:07 PM
Re: Modem/router setup
Hi, thanks for the help I will try this process again following as you have said and will get back to you on whether this works. When looking through the forums it seems other people have had the same problem as myself and they seemed to have no success in fixing it but I will try this.
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2019-03-03
01:14 PM
2019-03-03
01:14 PM
Re: Modem/router setup
I haven't had any issues with my XR router, however I use cable modem. The DM is a DSL modem.
Let us know how it goes...
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2019-03-10
06:11 AM
2019-03-10
06:11 AM
Re: Modem/router setup
Hi I have just been reminded about this thread and I followed your explanation and it worked! Thank you! I don’t know what I must’ve done wrong the first time but it now works fine.
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2019-03-10
10:46 AM
2019-03-10
10:46 AM
Re: Modem/router setup
Good to hear. Mark your thread as solved so others will know for future reference.
Enjoy.
@Kianmd wrote:
Hi I have just been reminded about this thread and I followed your explanation and it worked! Thank you! I don’t know what I must’ve done wrong the first time but it now works fine.
Message 6 of 6
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