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My XR500 LED’s white but no internet connection
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My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
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Re: My XR500 LED’s white but no internet connection
Will it be possible to roll back the firmware on this router? i'm on the latest update. I don't get why i need an active connection to set it up. I've seen a lot of reviews and they aren't good at all. Honestly i've tried everything possible known to man.
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Re: My XR500 LED’s white but no internet connection
You don't need an active ISP connect if you want to setup the router OFFLINE from the ISP modem. You can set it up and get it setup, then power OFF the ISP modem and connect the router to the ISP modem. Power ON the ISP modem. Internet LED should turn WHITE, if not, reboot the XR router once.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
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Re: My XR500 LED’s white but no internet connection
Model: Huawei HG8245H5
ISP: Vodafone Ghana
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...
https://kb.netgear.com/000061927/What-is-the-difference-between-router-mode-and-AP-mode
@NanaO wrote:
I’m running the latest firmware I know that for sure, but I can’t check the firmware since I can’t access the site.
Model: Huawei HG8245H5
ISP: Vodafone Ghana
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Re: My XR500 LED’s white but no internet connection
all this is networking, which i have no idea of, thing is, it worked perfectly before the reset i didn't have to do any dmz nat thing
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
There should be a selection to manually setup the router that your not finding. The setup doesn't require an active internet connection to get thru the setup wizard:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
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Re: My XR500 LED’s white but no internet connection
I just uploaded a video to my channel kindly check it out
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Re: My XR500 LED’s white but no internet connection
Just do password for the password and set a & b as answers to the questions or something equally as basic and see if you can then progress.
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Re: My XR500 LED’s white but no internet connection
thanks a lot i was able to get a friends backed up settings on mine and it works but i'd like to ask if it's possible to downgrade the firmware without damaging the router
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Re: My XR500 LED’s white but no internet connection
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Re: My XR500 LED’s white but no internet connection
it seems my router doesn't allow firmware rollbacks, is there a way to go about it?
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Re: My XR500 LED’s white but no internet connection
nvm it worked. i hope they release another firmware that allows you to setup the router without internet
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Re: My XR500 LED’s white but no internet connection
That's already in ALL current versions of FW.
You don't have to have the XR router connected to get it setup using a wired PC and web browser. I've set up this and many other XR series and non XR series router systems without having the internet connected.
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