NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nelinski's avatar
Nelinski
Aspirant
May 05, 2020

ReadyShare Storage - Some Folders Get Error "Location is not available" - Windows 10 - XR700

I'm wondering if someone can point me in the right direction. I've tried setting up an NTFS drive with ReadyShare. For some reason, I can't access some folders/files but I can access others on Windows 10. If it doesn't work, I get the error:

"Location is not available

file location is not accessible. The specified server cannot perform the requested operation."

 

I've restarted my PC, I've tried on another Windows PC with the same issue, I've restarted the router, I've tried with ReadyShare having a password or no password. I've compared the permissions between a working and non-working folder and they match identically. I've tried resetting NTFS permissions.

 

If I access the drive via a browser (readyshare.router) I can access all folders fine. If I connect the drive direct to my Windows machine, I can access everything fine.

 

Any ideas as I'm at a dead end? This is with the XR700 V1.0.1.24.

7 Replies

    • Nelinski's avatar
      Nelinski
      Aspirant

      Hi Fraser,

       

      This is the ReadyShare page (see attached).

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        It seems like you've enabled only admin to use it but haven't enabled Admin password protection for the network neighborhood, enable that and see if it works.