× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Something is wrong with the Geo filter

Compoza_
Luminary

Something is wrong with the Geo filter

https://imgur.com/a/CJeTmdg

 

It seems like the Geo Filter is broken now, take a look at the picture. Any ideas?

 

Regards

Model: XR300|Nighthawk Pro Gaming Router
Message 1 of 17

Accepted Solutions
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

When that error appears, wait 1 minute and then refresh the page - it will have successfully flushed the cloud. What was the ping to that server?

View solution in original post

Message 6 of 17

All Replies
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

It's likely the host is outside your zoom level, if you zoom out fully do you see the host? Did you enable filtering mode/change settings while you were already on the game?
Message 2 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Yes, I did see the host, it was in south africa. I live in Sweden och have set the geo filter point where I exactly live in Sweden, Europe," you can see it in the uploaded picture" and the host was on the other side of the planet. I did enable it before starting my PS4 console.

Model: XR300|Nighthawk Pro Gaming Router
Message 3 of 17
Netduma-Liam
NetDuma Partner

Re: Something is wrong with the Geo filter

What game are you playing where you're seeing this? Are you seeing it across all games?

Message 4 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Actually it is only on Call Of Duty WW2. I was trying to use the Flush Cloud, but it actually haven't been working since I bought the router. I have the latest firmware for my router XR300.

 

Model: XR300|Nighthawk Pro Gaming Router
Message 5 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

When that error appears, wait 1 minute and then refresh the page - it will have successfully flushed the cloud. What was the ping to that server?
Message 6 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

I had 142 ms

Model: XR300|Nighthawk Pro Gaming Router
Message 7 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

Can you get us a picture of the Geo-Filter completely zoomed out where you see the server you got please? It will help us determine how it was allowed.
Message 8 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

I don't have another picture for zoomed out. But it happaned again, I have strict mode enabled, no ping assist, but keeps connecting me out side the radius, it only happens for this call of duty ww2 (ps4) and it's very strange. https://imgur.com/a/mECrcS5

Model: XR300|Nighthawk Pro Gaming Router
Message 9 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

Did the one you denied have a white circle around it before you denied it?
Message 10 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Yes, it had a white circle, but that dedicated server was outside the radius.

Model: XR300|Nighthawk Pro Gaming Router
Message 11 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

Okay so that is an authentication server required for online play, it's not a game server and will not negatively impact your ping so I would suggest removing it from your deny list.
Message 12 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Ahaa, okej, I understand now. I guess I have to learn what the symbols mean. Where can I find the explanation about the symbols?

Model: XR300|Nighthawk Pro Gaming Router
Message 13 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

I've attached the Geo-Filter legend which shows what the symbols mean, any questions let us know!

Message 14 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Thank you very much! I will take a look 🙂

Model: XR300|Nighthawk Pro Gaming Router
Message 15 of 17
Compoza_
Luminary

Re: Something is wrong with the Geo filter

Hello! I have one question, which one of them is the authentication server? 

Model: XR300|Nighthawk Pro Gaming Router
Message 16 of 17
Netduma-Fraser
NetDuma Partner

Re: Something is wrong with the Geo filter

That will be the allowed server - the one with the solid circle around it
Message 17 of 17
Top Contributors
Discussion stats
  • 16 replies
  • 2810 views
  • 4 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7