NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jjdresselhaus
Jan 18, 2021Aspirant
VLAN Tagging Prohibits LAN Communication & SmartConnect Issues
Resurrecting a problem that this post had -- https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-VLAN-tagging-making-wifi-devices-unable-to-communicate/td-p/1842061/page/3
Just bought the XR500, and configured it. Things work great -- getting fast speeds, a stable performance. Two issues though --
1). I had to set up VLAN tagging in combination with PPPoE, as I'm using Centurylink Gigabit Fiber Internet. Based on the link above, I believe this to be the resason that LAN communciation between Wifi and Ethernet clients doesn't work. This has been confirmed for multiple clients -- I am unable to SSH into my Raspberry Pi, nor am I able to connect to my Phillips Hue. Internet works fine for both WiFi and Ethernet, and I can communicate to Phillips Hue via internet -- just not locally.
2). Smart Connect defaults to 2.4ghz all the time -- even when I'm in the same room, clear line of sight, with a Computer (2020 Macbook Pro), that fully supports 802.1ac. Created two distinct SSIDs as a workaround.
Issue 1 is far more pressing as there isn't a workaround.
Would love some assistance!
17 Replies
- Netduma-LiamNetDuma Partner
Thanks for posting, sorry to hear you've having issues!
Could you please confirm if you've currently got SmartConnect disabled? If not, could you please do so and just test the wifi devices connectivity?
Could you please also go to Advanced Wi-Fi settings and disable beamforming, MU-MIMO & HT160?
- jjdresselhausAspirant
Yes -- SmartConnect is disabled, and I'm currently using two separate SSIDs.
Beamforming, MU-MIMO & HT160 are now all disabled. Is this to fix SmartConnect or the LAN Communication?
- Netduma-FraserNetDuma PartnerFor the devices issue, could you make a Guest WiFi network and allow the option to communicate locally, connect them both to that and see if it works then please? For Smart Connect it will only switch to 5GHz if the device needs the extra bandwidth.