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XR300 Nighthawk throttling speeds
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Hello, the past few months I have been having issues with my Nighthawk xr300. Seemingly at random my wifi and ethernet connection speeds will drop from 350mbps to 70-100mbps. Last time I was able to resolve this issue by switching from the first ethernet port on the back of my router to the forth. I have tried searching the internet for answers and have tried a lot of the recommended solutions but none seem to work for my current situation. Any suggestions would be appreciated, thank you.
Things already tried:
- Rebooting router and ISP modem both through software and hard reset
- Updating firmware of Nighthawk xr300
- Factory reset of Nighthawk xr300
- Isolating router as issue (Direct connect to ISP modem gives normal speeds of 350mbps)
- Try all four ports on back of Nighthawk xr300
Firmware: 1.0.3.78_10.3.59
Note: Nighthawk XR300 wouldn't show up for associated products
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Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
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Re: XR300 Nighthawk throttling speeds
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Re: XR300 Nighthawk throttling speeds
Here you go, I had the QoS settings on default. But just tried disabling them, no difference so far.
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Re: XR300 Nighthawk throttling speeds
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Re: XR300 Nighthawk throttling speeds
The XR300 is connected to my ISP modem Model: TM1602A. My computer is connected through ethernet to the XR300, and both my ethernet connection and wifi running off the XR300 seems to be throttled to 100mbps. If I directly connect my PC to the ISP modem there are no issues.
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Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
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Re: XR300 Nighthawk throttling speeds
Thank you, seems like doing everything at once worked. My speeds are back to normal, the only issue is I seem to have developed another problem. When I access sites for the first time I get "This site can't be reached... DNS address could not be found. Diagnosing the problem... DNS_PROBE_POSSIBLE" Read online that this could be due to the router as well. The website loads fine if I reload the page, just wanted to know if this was an issue worth fixing or not. Thanks again.
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Re: XR300 Nighthawk throttling speeds
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Re: XR300 Nighthawk throttling speeds
That seems to have fixed it, thank you so much again.
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