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XR500 Upload Speed is in single digits on gigabit internet
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Ok, My XR500 is producing lower speeds than expected. Ran a speed test and my Ping is 14ms, Download is 793.65, and upload is 8.94. On the google fiber network box alone I get 900's on both upload and download and my ping is 1ms. I had the XR500 hundred running through the network box and the upload speeds were suffering. I was able to bypass the network box altogether but it didn't help the upload or download speeds.
Do I have some settings to adjust? Is my router faulty? Can anyone help me with this situation? Also, I have tried the test wired and wireless; with and without QoS and antibuffer bloat it doesn't help. But when I disconnected it and used only the network box it was fine. This wasn't the issue when I initially connected it either. This is a recent development as of a week or less.
Board Model NETGEAR XR500
Firmware Version V2.3.2.56
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Re: XR500 Upload Speed is in single digits on gigabit internet
So the speeds stay low even when you disable QoS? I mean by opening the anti-bufferbloat side menu and ticking the Disable QoS box.
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Re: XR500 Upload Speed is in single digits on gigabit internet
Yes.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
Right now the XR500 is the only modem/router supplying a connection to my devices wired or wireless.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
A wall connection that converts the light signal Google calls it the Fiber jack.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
I can still access the Google Interface. I've changed the mac address and it didn't seem to make a difference.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
Just did a factory reset and going through setup. The XR500's speedtest is coming back way off from what I should be getting.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
Disable the QoS and still the same. Are there settings in configuring this thing that I'm missing or am I crazy in thinking that my ISP is doing this?
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
They strongly argue against.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
The Google Fiber Box? It's a GFRG200.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
Changing the VLAN/Bridge Settings to match the Network Box. It connected.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
That seems unneccessary. Doesn't the XR500 have those capabilities or at least enough to configure the device to not need a switch at all? Especially considering it works. I'd really hate to have to spend $60+ to maybe get my internet optimized for streaming and gaming. I'd prefer to exhaust the capablilities of this $300 router before spending anything else. At this point I should problably look at returning the router. Which I hate becuase Google's network box is wholly insufficent for gaming and at times the number of devices that stream on my network.
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Re: XR500 Upload Speed is in single digits on gigabit internet
The is a combo ISP modem and router already:
https://support.google.com/fiber/answer/4584585
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
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Re: XR500 Upload Speed is in single digits on gigabit internet
The is a combo ISP modem and router already:
https://support.google.com/fiber/answer/4584585
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
I've done all of this. The issue now is slow speeds when just the XR500 is running the internet.
Under vlan/bridge settings:
Enable vlan/bridge group checked
By vlan tag group ticked
Name Internet Vlan id 2 Priority 2 wired ports/wireless set to all
These settings allow me to bypass the network box completely (more specifically the vlan id set to 2) the priority setting seems to effect the download/upload speeds for some reason. at these settings my Dn is 360+/- and the Up is 650+/- ping is still way higher than should be at 17ms sometimes higher.
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Re: XR500 Upload Speed is in single digits on gigabit internet
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Re: XR500 Upload Speed is in single digits on gigabit internet
Haven't tried it yet. But 0,1,3,4 seem to make my upload much lower. 2 is the only setting that seems to bring it up.
I'll try 7 and let you know what I get.
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