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Forum Discussion
Solved
XR500 no wifi devices will connect to internet
okay
so just bought eth Xr500 and set up everything as per my old R7000
only thing is, NONE of my wireless devices will connect to the internet ????????????
pulling my hair out right now .....
all wireless devices show offline in the Xr500 Device Manager
also noticed, alot of devices i "named" are not showing their new names across the menu's...?
updated to latest firmware , same thing
HELP!!!!!
- Hello, you just made a post on our forum, here is what I said there: Factory reset the router from Settings > Administration > Back up settings and click erase. This should resolve the WiFi issue. Are they all connected but just no internet access?
Did you click Update on the device panel after you had given it a name?
5 Replies
- Hello, you just made a post on our forum, here is what I said there: Factory reset the router from Settings > Administration > Back up settings and click erase. This should resolve the WiFi issue. Are they all connected but just no internet access?
Did you click Update on the device panel after you had given it a name?- I can't get the xr500 to work. Says connected but no Internet. Have reset the router and every time I put in my ISP pppoe settings. (username & password from plusnet) I just get this message. Help me please.
- Djimi, there is no need to make multiple posts. I have already responded to you on the Netduma & Netgear forum.
I would highly recommend calling Netgears 24/7 English Support Line as they should very quickly be able to resolve the issue you're having. They are much more familiar with the Settings as they created it. Sign in here: http://support.netgear.com/and you should get a number to call.
