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PCLLC-JFenn's avatar
Apr 05, 2019

XR700 Glitching games during gameplay

So I bought this router about 3 days ago.  First to get to the admin page (192.168.1.1) took a very uncomfortably long time and makes you wonder if you have a bad unit.  Once the setup wizard actually appears on screen the delay between screens (usually just a white page) also makes you wonder if the unit has stopped responding or if it is just taking it's time. On the .10 FW The download speed did not come up but the upload speed did and was accurate.  GUI on .10 was very muddy and not nice to navigate through and saw somewhere on a forum if .10 didn't work go back to .8 since .10 was only fixing (supposedly) a WAN drop issue.  I don't personally experience this issue with .8 so I guess I'm safe. When getting into the router's settings, when selecting NAT type on both IPv4 & 6 as open, I'm still getting test results as it being a PAR Nat - should be a full cone on open NAT.  Also setting the %'s to 70 and selecting Always for ABB we're seeing some very interesting issues in game.  We play various games in this house from Rainbow Six, Fortnite, Overwatch, etc. So lets start with Overwatch - seems to hang a bit like lag spikes, also have had times where it feels it physically pulls your character backwards or your character will continue to move in a certain direction. As far as Fortnite and Rainbow, we're noticing issues where our player will shoot on the controler or keyboard and nothing will happen.  Also reported in Rainbow where the character will glitch and also have movement issues like Overwatch.  Traffic Prioritization is set up with both Xbox, PS4 and Nintendo Switch all as Game Console as well as 2 gaming towers - Both set up for Unreal Engine and one of them again for Overwatch.  All devices in the house have been turned on at once at begining of setup to assign name and type in Device Manager. Geo Filter has been configured for 2 consoles (Xbox and PS4 in filter mode) and 2 gaming towers (in spectate mode). Geo Filter Map has been configured for our state (Arkansas) and has an Overwatch profile @ 1304mi.  Strict Mode and Auto Ping are both enabled as well as Ping Assist set to 30ms, fast search has not been enabled due to possible unwanted high latency server connections.  In settings SIP ALG has been disabled, Respond to Ping on Internet Port has been enabled in case one of our machines happens to be server in console playing.  UPnP is also enabled as well as some fowarded ports.  Lastly I have set the NTP to the correct time zone through Netgear NTP servers and checked to allow automatic adjustments for Daylight Savings.  If you see any settings that are incorrect please instruct me the correct adjustments.  

29 Replies

  • What web browser were you using? Were you accessing using HTTPS?

    You don't need to add the consoles to Traffic Prioritization as DumaOS Classified Games does that, you're prioritizing it twice essentially which could be leading to your issues.

    How are your consoles connected, wired or wireless? If wireless, 2.4/5GHz? Are ALL devices connected to the router, none to upstream modem/router?


    Also could you use paragraphs please if you're going to write a lot, it was quite hard to read!

    • PCLLC-JFenn's avatar
      PCLLC-JFenn
      Tutor

      I use Edge and IE. I was accessing by IP - the default is HTTP but when I force HTTPS it gives a Cert error.  I took out the 3 consoles in Traffic Prioritization and everything is gigabit hard-wired except the baby cam, Nintendo Switch, our phones (5), some TV/Roku's (5), and our laptops/tablets (8). I have 2 towers (Work Server / Plex Server) directly on the router, I have a cluster of 4 PC's, PS4Pro, TV and the a printer on one switch, I have the Xbox One along with a TV on another Switch and I do have another switch for the garage in case I need to bring some bench work home. As for the topology I'm using a CM600 in front with the XR700 directly behind and as I stated I have 2 towers and 3 gigabit switches on the router.

       

      Sorry about paragraphs I'll try harder at grammar.. Oh, I also have lowered my speed from what the speedtest gave me to what I'm paying on my ISP which is 300/30. Hope this helps and I'll let you know my findings when we use the router a bit more with the changed settings.

       

       

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Could you use Chrome please, that's our recommended browser so you should notice a difference there.

        Okay that sounds good thanks. When gaming how many devices are gaming at the same time?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    To go from PAR NAT to Full Cone NAT you have to set NAT Filter to OPEN on the router.

     


    PCLLC-JFenn wrote:

    When getting into the router's settings, when selecting NAT type on both IPv4 & 6 as open, I'm still getting test results as it being a PAR Nat - should be a full cone on open NAT.  


     

    • PCLLC-JFenn's avatar
      PCLLC-JFenn
      Tutor

      Currently I'm on the .08 FW since .10 seemed very sluggish.  No ISP modem using a CM600.  NAT is set to OPEN which is why I thought PAR was abnormal but NG FW on the 8000, 8000p and 9000 also have this issue.  Also after hooking up the TP-Link 8-port gigabit switch to the XR700 the lag came back in Overwatch.  I took it out of the picture and things are smoothe again. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        The CM600 is an ISP modem. Just probably one you bought? :smileywink:

         

        Have you done a full factory reset on the XR after downgrading and then set NAT Filter to OPEN then run the NAT test mentioned here?

        https://badmodems.com/Forum/viewtopic.php?f=6&t=21

         

        Im very curious as why the 8, 8P and 9 also have this issue. I'm seeing this with another model I have. Full Cone should be seen if set to OPEN. :smileysad:


        PCLLC-JFenn wrote:

        Currently I'm on the .08 FW since .10 seemed very sluggish.  No ISP modem using a CM600.  NAT is set to OPEN which is why I thought PAR was abnormal but NG FW on the 8000, 8000p and 9000 also have this issue.  Also after hooking up the TP-Link 8-port gigabit switch to the XR700 the lag came back in Overwatch.  I took it out of the picture and things are smoothe again. 


         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Ok, contact made. NG will be looking into this. :smileyvery-happy:

    Will probably take some time so be patient. :smileywink:

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I how have a XR700 to play with for a bit. 

    I can confirm that NAT FIlter is not working correctly when set to OPEN:

    XR700 with both shipping FW and latest v.10 loaded. Full cone is not showing when NAT Filter is set to OPEN.

     

    Shipping FW 1.0.0.20
    XR700: NAT Filter set to Secure

    Address Restricted NAT: http://nattest.net.in.tum.de/individualResult.php?hash=0b26c9adccd38a9bcf7eb5f9e13f9c33

    XR700: NAT Filter set to Open
    Test 1 Address Restricted NAThttp://nattest.net.in.tum.de/individualResult.php?hash=cf61e881b487ee2fe40629446eae95b6
    Test 2 Address Restricted NAT: http://nattest.net.in.tum.de/individualResult.php?hash=888362e460a1a63ec3e6c7fa52740d60

    Updated FW with NAT Filter set to OPEN: v1.0.1.10
    Address Restricted NAT reported with Windows 7 and OSX: http://nattest.net.in.tum.de/individualResult.php?hash=9e3b46f4c2b36f38f76b3a2b25adce19

    Factory reset and NAT Filter set to OPEN:
    Address Restricted NAT reported with Windows 7 and OSX http://nattest.net.in.tum.de/individualResult.php?hash=0ef0dd7bc2d5bbed451deece53fa8a61

     

    My XR450 doesn't have this problem and reports FULL CONE NAT when NAT Filter set to OPEN