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Forum Discussion
Solved
XR700: devices disconnect after installed smart light switches
Hello, I'm need of help with my router. I enjoy this router and I have no issues with this router until recently. I recently purchased 9 smart switches and installed. I connected each to my 2.4g wifi. When I got to the last one I noticed some of my other devices were disconnected. I could not get anthem to reconnect. 5 light switches would not connect and ring secruity also an xbox would not connect to either 2.4 or 5g wifi. So I factory reset router and switches everything was going fine until reconnected the last switch. I dont know why it disconnects other devices like ring that have nothing to deal with the switch. After 3 factory resets of the router I dont knowing this is a ip conflict or not but nothing will connect that has been disconnected.
- Okay I think I figured it out. I changed to guest network and it did not work. The light switches are connecting all at the same time and I mean exactly at the sametime. So I hit the breaker for all the light switches and noticed everything connected. I waited 1 to 2 minutes to let everything connect. After that I turned on the breaker for the switches and they connected and everything else stayed connected. So i restarted the router and noticed it happened again so i repeated the process and it worked. So i think the router has an issue with too many devices connecting at the exact moment which these light switches are probably retrying to connect at the exact moment over and over. My light switches are iotty smart light switches.
20 Replies
- Do you have Smart Connect enabled? If so disable that. How many devices in total do you have connected to the router?
- Its disabled, last I saw it was 30
- Could you try enabling guest WiFi and then connecting them to that please and see if it makes a difference?
