Xr500 router dropping internet connection

I'm not sure what's going on but my new router keeps dropping the net. The light is a soild orange color. Sometimes it blinks on and off but it's still orange. It was working fine for a few days but now it just keeps turning orange. The rest of the lights are white. Wifi and lan connections are working just no internet signal however our internet is working because when we plug in our old netgear router (r7000) it works fine. Is there some setting or option that I forgot to do or what because I'm getting very flustraded with this.
My provider is epb fi.