NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

thewizzzrd's avatar
Mar 09, 2021

duma os won't load on my pc

This is the second time in 3 days this problem has occurred. The dumaos will not load. The first time I contacted support over the phone they had me do a complete reset of the router. I do not want to have to reset my modem every day... Are there any other options to get this to work? Please note the router is 3 days old.

13 Replies

  • Could you provide a screenshot of exactly what you're seeing please? Is it the entire interface or specific pages?
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        It looks like you have a VPN active on the browser, you will need to disable that and then you will get access