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I have been experiencing strange issues connecting to my Nighthawk router. I have a Virgin Media Super Hub 3 which is in Modem Mode and the RAX40 connected to it. The issues I have are threefold and occur seemingly at random, and all are resolved temporarily by restarting both modem and router.
1) Unable to get IP address - This is the most common of all and happens at least once a day and seemingly affects one or two devices on the network at a time but not all.
2) Complete loss of internet - Devices still connected via WiFi but no connection to the internet at all. Router light still green.
3) Devices unable to see the Wifi networks (both 2.4 and 5 GHz) - this happens very infrequently but mentioning here as it may be a sympton of the other issues.
I typically have between 12 and 18 devices connected, some of which are wired and the issues seem to affect different devices at different times. My SKy Q box for example seems to lose connection a lot even though its in the same room as the router and I have to repeatedly re-enter the SSID password.
Resolved: These issues were resolved by re-flashing the firmware and/or disabling the AX functionality. I did both at the same time so dont know if it was one or the other for certain. Its now been stable for over a week.
Thanks for the reply! I intially had it set up similar to that and had all the same problems so went right back to basics to keep it simple, although I dont believe I put the router IP into the DMZ so will try that and let you know how it goes.
Resolved: These issues were resolved by re-flashing the firmware and/or disabling the AX functionality. I did both at the same time so dont know if it was one or the other for certain. Its now been stable for over a week.
