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Dancolt1234's avatar
Dancolt1234
Follower
Apr 19, 2021

63A7OC7XA5313 mesh nighthawk

Hi I bought this hooked it all up and it says I can't connect to internet . Is this because my home router is still hooked up?
I see my original router and the nighthawk. When I click on nighthawk it says connected but can't connect to internet.
Please help

2 Replies

  • > [...] I bought this hooked it all up [...]

     

       Swell.  What, exactly, did you "hook up" to what, exactly?  (Hint: If
    a device has different types of ports, then "connected to device" is not
    enough detail.)

     

    > [...] and it says I can't connect to internet . [...]

     

       "it"?

     

    > [...] Is this because my home router is still hooked up? [...]

     

       Has your (unspecified) "my home router" a maker and model number?
    What, exactly, did you "hook up" to what, exactly?

     

       Has your (unspecified) "the nighthawk" a model number?  Look for
    "Model" on the product label.

     

    > [...] When I click on nighthawk [...]


       Does that mean that you're using some Nighthawk app?  I'd suggest
    using a web browser, instead.

     

       You might start with an oft-neglected resource:

     

          https://en.wikipedia.org/wiki/RTFM

     

       Visit http://netgear.com/support , put in your (actual) model number,
    and look for Documentation.  Get the User Manual (at least).  Read?