Orbi WiFi 7 RBE973
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63A7OC7XA5313 mesh nighthawk

Dancolt1234
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63A7OC7XA5313 mesh nighthawk

Hi I bought this hooked it all up and it says I can't connect to internet . Is this because my home router is still hooked up?
I see my original router and the nighthawk. When I click on nighthawk it says connected but can't connect to internet.
Please help
Message 1 of 3
plemans
Guru

Re: 63A7OC7XA5313 mesh nighthawk

What system did you actual buy?  A model number helps. 

Cascading routers isn't a recipe for a working network. It causes a double nat. 

What is Double NAT? | Answer | NETGEAR Support

 

how do you actually have your network laid out? 

Message 2 of 3
antinode
Guru

Re: 63A7OC7XA5313 mesh nighthawk

> [...] I bought this hooked it all up [...]

 

   Swell.  What, exactly, did you "hook up" to what, exactly?  (Hint: If
a device has different types of ports, then "connected to device" is not
enough detail.)

 

> [...] and it says I can't connect to internet . [...]

 

   "it"?

 

> [...] Is this because my home router is still hooked up? [...]

 

   Has your (unspecified) "my home router" a maker and model number?
What, exactly, did you "hook up" to what, exactly?

 

   Has your (unspecified) "the nighthawk" a model number?  Look for
"Model" on the product label.

 

> [...] When I click on nighthawk [...]


   Does that mean that you're using some Nighthawk app?  I'd suggest
using a web browser, instead.

 

   You might start with an oft-neglected resource:

 

      https://en.wikipedia.org/wiki/RTFM

 

   Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation.  Get the User Manual (at least).  Read?

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