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Forum Discussion
Ac2300 R7000P cant connect to reolink battery operated camera
Had a older N600 router that worker fine with camera have checked everything Reolink has suggested except for this.
Cause 7. The Wi-Fi frequency is out of supported range
Solution: Please set the router's Wi-Fi frequency to 20MHz, 40MHz or 20MHz/40MHz mixed. Please note 80MHz isn't supported by Reolink cameras
How do I check this, and thanks
Cause 7. The Wi-Fi frequency is out of supported range
Solution: Please set the router's Wi-Fi frequency to 20MHz, 40MHz or 20MHz/40MHz mixed. Please note 80MHz isn't supported by Reolink cameras
How do I check this, and thanks
8 Replies
the R7000P only supports 20/40hz for the 2.4ghz channel.
What firmware is on the router?
What gateway/modem is it connected to?
what issue do you run into during setup?
What camera is it?
when you're setting it up, is your phone connected to 2.4ghz?
What 2.4ghz channel are you using on the router?
- Yes phone is on 2.4, have the 5g turned off on router and forgotten on phone, the firmware I do really know but it does have latest updates per the genine.the camera I using is a reolink argus eco. The problem I run into is when adding the camera after factory reset and deleting from app, when adding the camera I get to the connecting to router it tries for about a minute the says wifi connection failed
Log into the router through the browser. The status page should have the firmware.
Plus you can check which channel you're using for 2.4ghz to broadcast on.
also, check the ssid/password. make sure there isn't any special characters/spaces in the ssid/password.
I've seen IoT devices with issues using them.
- The gateway modem is what was supplied by spectrum same modem was in use on the older n600 router all that us new is the ac2300 nighthawk
