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Firmware update failed - router not working now
I attempted to upgrade our Nighthawk R7000P router firmware to version 1.3.1.64 but the upgrade failed. Now the router doesn’t work and the power led light is blinking Amber. What can I do to fix the situation? The router was working just fine until I tried the firmware update. Any ideas are welcome and appreciated. Thanks in advance!
Router now working. My mistake - in the TFTP command I was using 192.168.1.10 instead of 192.1668.1.1. Many thanks to all for your expert assistance!
10 Replies
> [...] the power led light is blinking Amber. [...]
You may be a candidate for the TFTP recovery scheme. See, for
example:I have tried your solution but when I do the actaul TFTP command - I get the error message: "Timeout occurred - Connect request failed". I can ping 192.168.1.10 successfully but the TFTP command doesn't seem to be working. Any ideas? Many thanks!
Greetings,
Both antinode and michaelkenward have provided excellent information.
Please post the TFTP command you are running. Please complete with the information applicable to your environment.
tftp -i [router IP] put [firmware filename].[file format].
Besides proper execution, TFTP reflash also depends on timing. There is only an extremely brief window of opportunity after the router has been statrted when the TFTP command must be executed. If you miss this, you have to start over.
To familiarize yourself with this "window" open a command promt and type
>ping [IP Address of Router] -t
then press enter
What you will see...
A continious list of ping requests to the router... they should show fail
Now restart the router, paying attention to the winodw. fail, fail, fail.... reply, reply, reply... fail, fail, fail..
It is during that brief moment (reply) when you must press enter and execute the TFTP command. It might be helpful to have 2 command prompt windows open... having the second one with the command poised to "go" when you press enter.
Let us know if this helps.
