NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

aravapalliarun's avatar
Dec 22, 2020

Internet & WIFI lights not coming after R6350-AC1750 Smart WiFi Router Firmware updated to 1.1.0.78

Hi,

 

I have update my Netgear R6350-AC1750 Smart WiFi Router firmware from 1.1.0.76 to 1.1.0.78. After doing that, the Internet & WIFI lights not coming.

Could someone please help on this?

 

Thanks & Regards,

Arun Aravapalli

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What are all the lights doing? (blinking/solid/color)

    Are you able to access the router via the web interface if hardwired in?

    Have you tried a factory reset? Push and hold reset for 7-15 seconds while powered on. 

    • aravapalliarun's avatar
      aravapalliarun
      Aspirant

      Thanks for your response.

      Only Power light(Green) light is blinking and rest other lights not blinking.

      When I connect the internet cable to my laptop, internet is working. So no issues with the internet.

      I tried with reset option but there was no response from the device.

      • plemans's avatar
        plemans
        Guru - Experienced User

        If internet is working, are you able to log into the router using the gui? 

        Are you able to ping it?