Nighthawk R7000 Cannot Log IN after Firmware Downgrade.

[RNAndrews45]

I purchased a Nighthawk R7000 in May of this year.  I was constantly having issues with random dropped connections between the router & my CM700 modem.  After doing some searching in the Community, I found that this was a common problem for firmware versions after v1.0.9.42.  Therefore, I downgraded from v1.0.9.136 to v1.0.9.42.  All of my devices have connected okay, but I cannot log into the admin page.  When I enter my password, I get the Router Password Recovery page.  When I enter the router serial number, the Continue button never appears as if it does not recognize what I typed as a valid serial number.  So, that is a dead end.

I have not tried a reset to factory defaults.  I am reluctant to do so in case I get into a worse mess than I am already in.

Any thoughts?

Ray Andrews

[FURRYe38]

Probably should avoid downgrading to far. I would progress back up to what you had loaded Or, 

Have you tried the latest FW version? 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R7000-Firmware-Version-1-0-11-136-Releas...

[RNAndrews45]

FURRYe38,

I was at v….136 before I downgraded & was still having the dropped connection issue.  The main problem now is that I cannot log in to load another version of the firmware, or do anything else.

Ray Andrews

[FURRYe38]

What does it mean "was still having the dropped connection issue"? Is this the router loosing connection with the modem or or is this a wired or wireless problem your seeing? More details are needed. 

Factory reset the router and setup from scratch...

I ran my R7000 with v.134 and ran great when i had it online back then:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R7000-Firmware-Version-1-0-11-134-Releas...

Its on v.136 now however is being used as a wireless bridge client. 

[RNAndrews45]

As I said, the router was dropping the connection to the modem.  Since I downgraded to v1.0.9.42, I have not had a single dropped connection. 

My only issue at this point is not being able to log into the router administration page.

[FURRYe38]

Would need to investigate more on why router drops connection to CM700 with recent FW version. May not be a FW issue. 

So a factory reset, you can't access the routers web page at 192.168.1.1 with a wired PC?