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Forum Discussion
lottathought
Mar 14, 2015Novice
Router randomly blocking websites
This is one of the stranger things that I have ever seen. My router is connected to the internet...and I can get to the internet...at least some of it. It is blocking certain websites however. ...
- Mar 22, 2015
The most imortant part of the MAC address change process is that you power cycle the modem (the router also if you want, but particularly the modem). If you don't do this the MAC address change at the router will simply kill your Internet connection. More often than not this fixes the issue of unreachable websites, which more often than not is nothing to do with the router (whatever the brand).lottathought wrote: I did try your suggestion Searay..in fact I tried several combinations....nothing.
Babylon5
Mar 22, 2015NETGEAR Employee Retired
The most imortant part of the MAC address change process is that you power cycle the modem (the router also if you want, but particularly the modem). If you don't do this the MAC address change at the router will simply kill your Internet connection. More often than not this fixes the issue of unreachable websites, which more often than not is nothing to do with the router (whatever the brand).
lottathought wrote: I did try your suggestion Searay..in fact I tried several combinations....nothing.
- philflySep 03, 2015Initiate
Everyone, I believe Andy is absolutely correct.
It is not the router. This has happened to me with 3 different name brand routers and usually occurs after 3 to 4 weeks of use.
My present netgear router has just done the same thing and it is always one site.
The site is : philmartproducts.us : Sad part is, I own the site but it is hosted on Cashmoneyservers.
Phil
PS. Does seem to happen quite often to a lot of people.
- tedl2Jan 04, 2016Initiate
I have the same problem, and set a ticket up with Netgear, They wanted DNS set to 8888 but that didn't fix it. They then wanted ping data. The sites time out. Having done all this other guy did, this looks like a router issue.- JamesGLJan 05, 2016Master
Hi tedl2,
Have you tried the suggestion of Andy?
- fusionpowerFeb 02, 2016Guide
Cloning my Mac address worked for me
- alcolFeb 27, 2016Aspirant
What is the process for cloning the Mac address?
- JamesGLFeb 28, 2016Master
Hi alcol,
You may check the link below on how to do mac cloning.
http://kb.netgear.com/app/answers/detail/a_id/1086/related/1
- timt8495Apr 22, 2016Aspirant
I have been dealing with this issue at my work AND and at home. I haven't been able to access 2 websites which were for my businesses. I verified that "yes" I could bypass the router and connect to my sites, and sure enough when I replaced the Netgear router with a Cisco router, I was able to access both sites. In the process of troubleshooting I HAD turned off the modem and router to reset, but I didn't turn off my computer and other devices. After reading this article and reading "how to power cycle your home network," I attempted power cycling again, but I turned EVERYTHING off for 5 minutes. I turned everything on in succession from modem to devices allowing a couple minutes for each cycle. IT WORKED! I also checked for a battery back up in the modem whcih you have to disconnect.
In the process of debugging this issue I discovered that my network at work may have gotten hacked and somehow I brought whatever virus home? I'm wondering if anyone else experienced this issue in conjuction with the problem. p.s. Mcaffee didn't detect the issue (it's crap). Avast did.