Slow WiFi Speeds (R6700)

Question

I recently noticed slower speeds over my wifi network. I ran a speed test and saw that I was getting <50% of the speed I am paying for (i.e., ~200 Mbps when I pay for 500 Mbps). I had Cox (my internet provider) come out to run diagnostics. Everything was working fine on their end, and my wired connection was as advertised. Thus, I'm assuming it must be the router.

I have tried just about everything: power cycled, factory reset, made sure my firmware was up to date, and adjusted my channel. The only thing that helped with adjusting my channel, but even now I'm only getting an additional ~25 Mbps (i.e., 225 Mbps).

Any other recommendations?

plemans · Answer

Do you get full speeds when hardwired in?&nbsp;
What device are you using to test speeds?
What firmware is on it?&nbsp;
Are you using traffic monitoring, qos, access control, or parental controls? (if so, disable them)
Is ipv6 enabled?

plemans · Answer

what actual devices are they?&nbsp;
225mbps is pretty amazing for a 1x1 antenna device. its a little under performing for a 2x2 device.&nbsp;
Keep in mind, 2.4ghz is slow and you're not going to even close to 5ghz speeds with it.&nbsp;
how far from the router are you? 5ghz speeds drop off quicker than 2.4ghz but they have a higher starting point.&nbsp;

plemans · Answer

right, I get its a phone/laptop/tv but what I'm trying to determine what wireless card is in them. So specifics help.
Did you enable ipv6?&nbsp;
did you test the speeds after the factory reset without changing anything?&nbsp;

AR_0991 · Answer

So, weirdly enough, everything seems to be working fine now...&nbsp;I just did another speed test and I'm now getting &gt;400 Mbps. Reading over some other threads, I am wondering if it is because of the problems with the speed test on the Nighthawk app. In-between the tech coming out and me fiddling around (hard reset, changing settings, etc.), I had done speed tests with the Nighthawk app and multiple online tests. After fiddling around, I had used the Nighthawk app only. Well, I just did a google and getmyspeed test and they're both over 400, while Nighthawk still reports about 225. Weird discrepancy.&nbsp;Thanks for all of your help. I really appreciate it.

plemans · Answer

Glad its back working as it should.&nbsp;
yes the built in test isn't always the most accurate because it doesn't always choose a good server and it doesn't let you change it.&nbsp;

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Slow WiFi Speeds (R6700)

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